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15851 Dallas Pkwy #306 Addison, TX 75001, USA

A Digital Commerce Stabilization & Fulfillment Transformation

Weatherman, a premium umbrella brand, partnered with ITNOA Devs to stabilize its SFCC storefront, migrate order management to NFI, and improve payment flows, site stability, inventory synchronization, and product launch readiness across SFCC and SFDC.

Case Study

Project Overview

About Weatherman

Weatherman is a design-forward lifestyle brand known for durable, weather-tested umbrellas. Their digital storefront is central to their customer experience and revenue strategy, demanding stability, accuracy, and scalability across commerce and fulfillment.

Industry & Platform

Client: Weatherman

Industry: Consumer Goods / Premium Lifestyle

Platform: Salesforce Commerce Cloud (SFCC), Salesforce CRM (SFDC), Deposco OMS, NFI Fulfillment

Location: https://weathermanumbrella.com/

Project Goals
  • Stabilize storefront and resolve broken pages/features
  • Fix payment capture automation linked with SFDC
  • Migrate order and inventory management to NFI fulfillment
  • Improve real-time inventory sync across SFCC and Deposco
  • Support new product launches with bug-free CLPs and PDPs
  • Repair lead capture forms to prevent lost sales opportunities
  • Streamline shipping methods and region-based logic

Key Challenges & Comprehensive Solutions

Key Challenges Faced

  • Frequent homepage downtime and broken site elements disrupting user experience
  • Unreliable SFDC-linked payment capture causing failed or delayed transactions
  • Inventory mismatches and SKU mapping issues across NFI, Deposco, and SFCC leading to order errors
  • Broken custom and corporate lead forms causing ~30 missed leads and sales delays
  • Incorrect shipping methods with FedEx mislabels and Canada availability issues causing checkout confusion
  • Product launch bugs (Lady Pink, Kids umbrellas, PDP freezes, mispricing)

Solutions Provided

  • Corrected homepage configs, fixed CLP/blog rendering, repaired SEO URL generation
  • Fixed SFDC-linked payment automation for accurate, automated reconciliation
  • Migrated OMS to NFI, patched cancellation/backorder logic, corrected SKU mappings, stabilized real-time inventory sync
  • Repaired form logic, ensured direct notifications to sales team, added fallback email routing
  • Cleaned up configs, disabled unsupported regions, ensured staging-to-prod consistency
  • Fixed PDP add-to-cart freezes, corrected variant setup, ensured inventory allocations for launch

Storefront Enhancements

Transforming the User Experience

Stability Fixes

Homepage downtime resolved and CLP/blog tiles corrected

Shipping Accuracy

Disabled unsupported shipping methods and improved regional rules

Product Launch Support

Ensured readiness of Lady Pink & Kids umbrellas with error-free CLPs and PDPs

API Integrations & Marketing Stack Setup

Backend Powering Frontend Excellence

NFI Migration

Seamless OMS and fulfillment sync with Deposco and SFCC

Payment Automation

Fixed SFDC integration to ensure smooth and reliable payment capture

SKU Mapping & Inventory Sync

Patched logic to align NFI and SFCC stock levels accurately

Technologies Used

Salesforce Commerce Cloud (SFCC)
Salesforce CRM (SFDC)
Deposco OMS
NFI Fulfillment
Jira & Confluence (Project Management)
Bitbucket + CI/CD Pipelines
Microsoft Teams (Collaboration)

SFDC CRM Enhancements

Transforming the User Experience

Payment Capture Automation

Reduced manual intervention and ensured accurate reporting

Order & Backorder Handling

Fixed synchronization gaps between SFDC, SFCC, and NFI

Lead Capture Fixes

Repaired Custom and Corporate forms, restoring consistent sales lead flow

Quantifiable Results & Impact

Benefit How It Was AchievedImpact Area
Stability RestoredUptime and overall site reliability significantly improvedStability
Seamless FulfillmentMigrated OMS to NFI with accurate SKU mappings for smooth operationsFulfillment
Operational EfficiencyAutomated payment capture and reduced dependency on manual fixesEfficiency
Sales RecoveryRestored corporate lead flow and prevented future lost opportunitiesSales

Unique Project Features

NFI Fulfillment Migration

Seamless migration to NFI with stable, real-time inventory synchronization

SFDC Payment Automation

Fixed payment automation in SFDC, ensuring accurate end-to-end reconciliation

Lead Capture Optimization

Repaired and optimized Custom and Corporate lead capture forms to restore sales flow

Product Launch Support

Successfully supported multiple high-profile product launches without downtime

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